Client Testimonials

Here at McCartneys we believe that good customer service is key to our success and this is why we encourage feedback from our all vendors, purchasers, landlords and tenants once their sales and rentals have completed. This forms part of our ongoing commitment to listen to our customers and improve the way we conduct our business to ensure that we can offer the highest levels of personal attention at what can be a difficult and stressful time in people’s lives.

We are delighted that our clients take the time to respond to us in this way and below are just some of the responses we have received.

  • Presteigne Office - "Special thanks to Sue & Lysette they are a credit to the company, in what was a particularly difficult sale!"

    Mrs W

    5th May 2018

  • Knighton Office – “We would both like to express our gratitude for the helpful way in which you assisted our purchase. Every communication with all the staff involved was such a pleasant and encouraging experience. We love the cottage and again many thanks.”

    Mrs B

    3rd May 2018

  • Ludlow Office - "Can’t thank Mel enough for her help and support. I shall never forget her kindness and helpfulness. Thank you."

    Mrs B

    26th Apr 2018

  • Welshpool Office - "Jamie was extremely helpful and supportive throughout."

    Ms W & Dr K

    26th Apr 2018

  • The service was excellent from the first time that Jonathan came and valued our property. They were always friendly and couldn't do enough for us, they were all (Ludlow Staff) a pleasure to do business with.

    Mr & Mrs B

    26th Apr 2018

  • Presteigne Office - "Always helpful and friendly."

    Mrs P

    10th Apr 2018

  • Ludlow Office - "Joe has been a pleasure to work with, he is fast, efficient and always kept me well informed and updated on everything."

    Mrs Y, Mrs H & Mrs J

    9th Apr 2018

  • Kidderminster Office - "Compared with other experiences with other Estate Agents, Phipps & Pritchard Kidderminster are head & shoulders above the others. Efficiency, professionalism by friendly approach come naturally to all the staff. They made the sale of my Mother’s property much, much easier than I expected, thank you. With Mother also happy in her new home. The settling in process was made far easier for me by the ladies in Kidderminster office handling all aspects of the sale, keeping me informed & allowing me to concentrate on Mother’s requirements. I will not hesitate to recommend Phipps & Pritchard, Kidderminster office to one & all."

    Mr P

    21st Mar 2018

  • Brecon Office - "Sharon did a great job helping us find an appropriate property. She has a very sympathetic, unpushy approach which worked very well for us. Without Sharon we may not have found a property in Brecon. Many thanks."

    Mr O

    21st Mar 2018

  • Kidderminster Office - "Beth was wonderful during the 5 and a half months it took once the house was sold. Anytime we had any problems or questions she answered them. She took the stress out of selling."

    Mr & Mrs J

    20th Mar 2018

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  • Knighton Office - "I have to say you guys are so efficient….credit where credit is due!! Most people are far too quick to complain and rarely congratulate when they should."

    Mr L

    16th Jan 2018

  • Ludlow Survey Office - "Very helpful. No problems."

    Dr G

    21st Mar 2018

  • Ludlow Survey Office - "I felt that my Homebuyer's survey, of which you must do hundreds, mattered to you as much as it did to me. This gave me confidence in you and that you would carry out a professional job on my behalf. I would definitely use your services again and recommend McCartneys Survey Dept. to others."

    Ms N

    7th Feb 2018

  • Ludlow Survey Office - "We wanted to say thank you to David Hughes for preparing an excellent survey on our property which really helped us with our plans."

    Mr R & Miss E

    14th Dec 2017

  • Ludlow Survey Office - "I just wanted to say many thanks for the survey and for doing it so quickly. David was great at explaining things, very helpful and informative. Communication was excellent much appreciated. Thanks again for the great service."

    Mrs H

    26th Oct 2017

  • Ludlow Survey Office - "Many thanks for your excellent service."

    Mr & Mrs W

    27th Sep 2017

  • Ludlow Survey Office - "Fast and efficient service. Thankyou."

    Mr D

    19th Sep 2017

  • Ludlow Survey Office - "David Hughes has been extremely professional and approachable at all times. A true gentleman."

    Mr B

    4th Sep 2017

  • Ludlow Survey Office - "Excellent report, even did the outbuildings which we did not expect."

    Mr M

    26th Jul 2017

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