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What Should You Expect from Your Estate Agent?

Thu 18 October 2018

Whilst out and about on my travels over the last few months I have been staggered by clients questions and expectations relating to service.


I list below a few -

1. Do you charge an extra fee to ensure you staff work harder to sell my house?

Absolutely not! Our fee is very transparent, the fee will include all advertising, marketing, the knowledge and expertise of qualified staff.

The key aim is to provide an all-encompassing service to our customers to ensure a smooth sale or purchase. Our sales team are motivated to sell your property.

If an agent suggests you should pay extra to ensure their staff work harder, then they do not deserve your business.

2. Do you charge extra for open days? Accompanied viewings? And advertising?

Again, absolutely not. The service we provide includes an accompanied viewing representative service 7 days a week. You may wish to conduct your own viewings and that is equally fine.

3. Will I be made to reduce my asking price quickly after coming to market?

We aim to bring you to market with a realistic marketing figure. This negates the need to over inflate an asking price in order to reduce a week later.

4. Do I have to use your conveyancing or chosen Solicitor?

We do have extremely good relationships with the local Solicitors whom we can recommend, however the choice is yours.

In a year that we celebrate our 170th Year, our passion, enthusiasm and our commitment to service remains our backbone. We pride ourselves on providing our customers with an enjoyable experience.

Zoe Herbert, Partner (pictured at the top of above photo)

Kidderminster Office (01562) 822244

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